Micromoments in Conversational Commerce

This post was originally published in Chatbots Magazine. There are few industries as large, as exciting and as crucial to the economy as ecommerce. By 2020 ecommerce will be a $4 trillion dollar industry. While ecommerce is filled with giant companies, few have had the influence on ecommerce and customer acquisition that Google has. The Google Expand

 

Conversational Intermediation & Chatbots

This post was originaly published in Chatbots Magazine. Language technology is all the rage across the world of innovation these days. Conversational interfaces, machine translation, natural lanuage understanding, chatbots — the buzzwords abound. The hype is not undeserved either. Truly interactive, powerful conversational interfaces could fundamentally change our relationship with technology by intermediating our every interaction with technology in Expand

 

Abstraction & Substraction

Abstraction & Substraction The world is more complex, interconnected and interdependent than ever before. Information is flowing in all directions at an unprecedented scale and as individuals we are increasingly on the receiving end of more information, from more mediums and in more formats than ever before. This is a growing problem and it can Expand